4.0 to 4.01 update. No access

Author Message

Erland Flaten

Friday 22 August 2008 9:20:00 am

I have done the procedures in the upgrade instructions.

Now I cant get access to the site. Not the admin site either. It askes for user and pass, but the one i initially proveded as Admin password doesnt work. The public siteacess:

http://nuna0000.no.ezpublish10.ezdeal.no/

The upgrade was done on a 4.01 packed up locally. Then I copied the hole installation, with the right distribution files, back to the remote server.

Thanks for any help

Erland Flaten
Lilllehammer, Norway

Andrew Duck

Wednesday 17 September 2008 10:22:13 am

Hi Erland,

The upgrade process to 4.0.1 shouldn't affect your user accounts at all.

Have you resolved this issue as yet?

Regards,
Andrew.

Andrew Duck, Executive Director, Quiqcorp Limited
eZ Certified Developer and Trainer.
Member of the Community Project Board
http://quiqcorp.com | http://twitter.com/andrewduck

Erland Flaten

Wednesday 17 September 2008 12:28:10 pm

I got help from a more experinced ez developer.
What he did was updating the database manually with phpmyadmin. He said that the updatescript dident run for some reason. Is it possible to check if the database is updated?

I dont know what caused the user accounts to be unvalid, but I guess it was the failed database upgrade.

There was also problems to get correct persmissions on the new files because they where FTPed over from my mac. I think this is the wrong way to place the files.

Generally I think the upgrade description must be more rigid/precise, maybe with contra examples to kill the most obvious misunderstandings. E.g «use door A. Do not use door B».

I had also problems running the upgrade scripts beacause the scripts like modfix couldent be run of security reasons. Even if this is a specialiced ez host.

The site is stil not published. So downtime was no big deal - but the many houres could be use to produce content or cut costs.

Thanks for replying Andrew.

Attn EZ team. Looks like this post is doubled

Erland Flaten
Lilllehammer, Norway

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