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generated password not recognized... help

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Author	Message
Anca Grozea	Friday 30 January 2009 4:22:34 pm Hello, I have a site where the generated password is not recognized by ezPublish.. any idea which can cause this & how to fix it. It is quite urgent.. Thank you very much in advance Anca
Christophe Condomines	Sunday 01 February 2009 9:07:34 am Hi, I have never seen this failing, but anyway, could you explain a bit more what you're doing and what is failing? Just to review the process, you have the following steps: - Forgot password link, with an html form - Receiving an email with a link using an "hash" - Receive another email with the generated password - Login! At which step this is failing? Best regards. Microblau SL http://www.microblau.net
Anca Grozea	Sunday 01 February 2009 2:15:50 pm Hi Christophe, Exactly, I receive the last email including the password but I can not login with it. What I've noticed is that I can still login with the previous password.. so somehow the password is generated but is not stored in the system... We've tried with various users.. several times.. Thank you for your reply! Have a nice day! Anca
Christophe Condomines	Sunday 01 February 2009 3:25:56 pm Hi Anca, In order to check this, could you give more information about your installation (eZ version, db, system, etc..) ? Best regards. Microblau SL http://www.microblau.net
Anca Grozea	Sunday 01 February 2009 11:17:54 pm Hello, The configuration is: CentOS, Oracle, eZPublish 4.01.
Anca Grozea	Monday 02 February 2009 12:29:24 am The issue has been identified & fixed by EzSystems Support team. Apparently the cause was MinPasswordLength was bigger than GeneratePasswordLength MinPasswordLength=8 GeneratePasswordLength=6 Thank you