Firebright Hosting Down

Monday 17 October 2005 4:36:48 pm

Hi Gabriel- thank you for your reply as well.

"I'd say VPS hosting would help. ezpublish is quite ressource hungry and usually the ISPs cram fewer VPS on a machine than normal hosting customers. This makes sense, as VPS needs more RAM and other ressources and is thus somewhat self limiting."

I did not realize VPS needs more RAM- I have never had VPS hosting before so I am unclear on those specifics but as you noted due to the fact that most hosts cram tons of sites on shared hosting I was thinking that since I would be partitioned off from everyone else it might help this CMS load quicker and be more stable generally. From your answer it seems you agree with that.

"As for ezpublish being hard, yes and no. For standard stuff, it's quite straight forward, but once you leave that, it gets rather hard. It is however quite a bit more flexible than most of the other CMS, surely much more so than Mambo."

Yes, I have heard Mambo has a difficult UI and like I said before they accomplish clean URL's by a dirty hack that from what I understand adds time to the load time. The only benefit to that CMS it seems is the large community behind it and a large amount of templates to choose from but my feeling is ez publish would be better.

"If you don't feel you can install itself, it's likely you won't be happy with it after that. :("

Not only do I feel that I cant install it myself- I *KNOW* I cant - thats why I was considering firebright as thier accounts come pre-installed with ez publish. If i did not go with them or some other host that offers this I will have to pay someone to install it for me so I dont know, maybe you are right- maybe this and all CMS' for that matter are above my head. It's really too bad because it really seems like all CMS' are made by programmers, for programmers. if someone could come up with an easily manageable CMS thats search engine friendly I think they would make a fortune because there is a huge, untapped market out there for people like me but oh well.

The thing is that even if I had to pay someone to install it, I would do that but if I cant even configure it or update it there is not much point to it I guess.

Monday 31 October 2005 1:03:33 pm

I was wrong and you need to know it. Anyone who spends more than 3-12 months around Jonathan (Whatever his last name is this year) will realize that no one should let him in their life at any capacity, on any terms, at all.

Jonathan / FireBright is a hosting services that will never come out of the closet.... Jonathan / FireBright is a pariah in any community (in person, software communities, eZ publish, Drupal, etc). Jonathan will build up a person with compliments only so their insults will hurt all the more.

Sadly only the people who do trust him with their data, hosting or meet him in person for extended periods of time will begin to see how he manipulates people to _his_ advantage. without thought or pause to his affect on the victim...I mean customer.

Watch them try to put a new spin or excuse on the why, but you can't escape the nature of their presence on the eZ publish community, take a look at what they contribute.... Google in depth about FireBright, watch Jonathan post online simply to increase his name / business name's Search Rank Placement with pointless posts to old topics.

Sad part about these kinds of people is that it takes people who will stand up and go public with their experiences to oust these types of people for what they really are; from seeming to be upstanding regular people on the surface and warning others about the inherent dangers of these kinds of people in any situation.

See: Pariah in the community, Parasitism, Social Parasite, Predator, adnausium... In short, Social parasite is a derogatory term denoting a member detrimental to the rest of society by taking advantage of it. In some cases the term is related to specific notions.

My sincere apologies go out to anyone who has ever been a customer of FireBright or is considering having anything to do with FireBright. Talk to advanced users who have hosted with them, they will tell you about the `pages` of problems associated with using them, poor support, don't answerer or return phone calls, you can trust FireBright to take your money but that's about it.

//kracker
this isn't about me, i'm already dead

---------------------------------
Search, Lyrics, Korn, Fake

Member since: 2001.07.13 || http://ezpedia.se7enx.com/

Monday 31 October 2005 1:51:35 pm

Hi Kracker,

>>"FACT. In the end if you use eZ publish or any other high end CMS/CMF for very long, you'll find peace you really want from buying, leasing or owning a dedicated server even if it's an old set of hardware. Dedicated hardware is the best investment for any eZ publish application, period."

I would have agreed with you a while ago, but I have fallen in love with VMWARE server. This is an amazing environment that lets you grow you CPU/RAM and disk space as you grow so keeping pace with demand. If setup correctly it will ensure you a protected from hardware failure.

Used as part of a CoLo setup this protects you from Hardware depreciation. This is the bit that kills me. You buy a lovely shiny server and within a year it has lost most of it value.

I think you need to choose your environment carefully based on budget and need, as I have seen both work.

Thoughts?

//yyz ;-)

Tony Wood : twitter.com/tonywood
Vision with Technology
Experts in eZ Publish consulting & development

Power to the Editor!

Free eZ Training : http://www.VisionWT.com/training
eZ Future Podcast : http://www.VisionWT.com/eZ-Future

Tuesday 08 November 2005 9:09:43 am

Still no reply form Firebright.

I've phoned their support line and listened to the up-to-the-minute server report, which sounds as though it was recorded more than 1/2 a day ago, so it's more like up-to-the-day support.

Apparently, a spam network has targeted the server so they cut off their customers while they repair. The grainy recorded message reckons that they'll have it fixed with 15-30 minutes (that was half a day ago), but it may have said 15-30 days, which is probably more likely.

No messages posted on their website, no up-to-the-minute reports, no emails...nothing!

Once we're back online, I look forward to seeing Jonathan's play for the sympathy vote of how many hours they've spent fixing the problem, how the service is now so much stronger and what extra facilities they can advertise in their reply.

Another shining example of Firebright service

http://www.wildaboutbritain.co.uk