The Online Backup Company's Extranet -
Design and development of an extranet system for The Online Backup Company's (OBC) affiliate network.
OBC offers encrypted and remotely stored backup copying of data for small and medium sized businesses.
The starting point for this project was OBC's desire to develop an extranet system for their network of affiliate resellers. The extranet would need to be a tool that could be used throughout the customer process, from marketing to creating offers and reporting of sales, through to following up with existing clients and keeping an overview of commission structures.
Netmaking was given the opportunity to be part of the process from its inception and actively contributed to the creation of a detailed requirement specification, which formed the basis for the further development of the project.
The final product is a bespoke extranet for OBC, which aids the work-flow of their affiliate network. Examples of the extranet's functionalities are:
- Automatic generation of quotes and contract documents
- Integration into OBC's backup servers in order to collect information on disk-space use etc.
- Calculation of commission
- Management of up-selling procedures
“The results of the brief were even better than expected. The process was tidy throughout, from specification to the completed solution. Completion was fast, comprehensive and, last but not least, delivered before the set deadline. The training, follow-up and problem solving has all been extremely satisfactory.”
- Alexander Hagerup, Chief Executive Officer
Portal
Exponential Platform