solved button in forums

Author Message

Mike Coker

Tuesday 01 February 2011 3:58:14 am

another great feature would be to have a solved button, make it great to search for solutions if I was hunting for something similar and or make it easy to look into forum topics to check if I can help rather than read through just to find out that the issue is already solved. the person who starts the topic should be able to select solved.

There are these little green ticks on the side, but what do they mean? They are not clickable.

Mike Coker, BFA (Hons.)
Senior Designer & Strategist | Director

Quiqcorp Ltd | Web and Brand Development | Quiqcorp.com

Nicolas Pastorino

Tuesday 01 February 2011 4:54:20 am

Hi Mike,

There is a small ticker at the left of a thread's topic (like on this page, right at the left of the "solved button in forums" title ), clickable by the author of the post. You, as the author of this post, should be able to toggle it solved.

More details on this : http://share.ez.no/blogs/share.ez.no-team/mark-your-forum-topics-as-solved-when-you-got-an-appropriate-answer

But if i get you properly, the ergonomics are not ok for this feature. How would you see it ?

Cheers,

--
Nicolas Pastorino
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Mike Coker

Friday 04 February 2011 2:59:00 am

Hi Nicolas, well now that I know its there, its hard to miss it. However, perhaps its liek a ticket support system in ways, next to the OK at the base of this reply window add in a check box and "Complete question with this comment", maybe not. perhaps its just me.

Mike

Mike Coker, BFA (Hons.)
Senior Designer & Strategist | Director

Quiqcorp Ltd | Web and Brand Development | Quiqcorp.com

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