Images access problems

Author Message

Jorge estévez

Thursday 10 April 2008 2:35:55 am

Hello,

(I used a plain site with ez 3.10) I have given permissions 755 to Var, Settings, Design , and of course it includes the "images directory" inside Design as well, my site's main page shows a flash movie but images do not display at all.

The site is located at www.uplgroup.com

If you access the flash movie at:

http://www.uplgroup.com/design/plain_site/images/esp/versionreducida4.swf

with your browser it will display without problems, but when accessing a .jpg image (used at the main page) like:

http://www.uplgroup.com/design/plain_site/images/esp/homeesp/homeesp_r1_c1.jpg

it gives me the following errors :

You don't have permission to access /design/plain_site/images/esp/homeesp/homeesp_r1_c1.jpg on this server. 

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

This .jpg image is located at:

http://www.uplgroup.com/design/plain_site/images/esp/homeesp/

, this URL displays all images inside this directory as you can see.

So the issue here is that both the site and the administration page don’t display images at all. As far as I can tell all permissions are set as they should be (I haven’t done anything unusual, I have hosted many sites and this is the first time I run with something similar).

Thanks to all.

Diseño Web Cuba
Web Design Cuba
www.elfosdesign.com

Gaetano Giunta

Thursday 10 April 2008 2:22:04 pm

This looks like an Apache config problem. Did you check the rewriterules and the acces/deny ones?

Principal Consultant International Business
Member of the Community Project Board

Jorge estévez

Friday 11 April 2008 4:25:27 am

I am developing in windows, my rewriterules is:
(ezpublish 3.10)

<VirtualHost 127.0.0.1:8044>
ServerName up310
DocumentRoot "e:\sitiosweb\up310"
#RewriteEngine On
RewriteRule !\.(gif|css|jpg|png|swf)$ e:\sitiosweb\up310\index.php
#RewriteRule content/treemenu/?$ /index_treemenu.php [L]
</VirtualHost>

How about linux? I just what to give some kind of guide to the siteground support service?

thanks

Diseño Web Cuba
Web Design Cuba
www.elfosdesign.com

André R.

Friday 11 April 2008 6:01:20 am

If it is vista, right click on the file, click properties, click Advanced button and see if 'encrypt files' option is checked. That caused problems for me the other day.. (Might be the same on xp).

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Jorge estévez

Sunday 13 April 2008 8:34:49 pm

It was an Apache config problem.

thanks

Diseño Web Cuba
Web Design Cuba
www.elfosdesign.com

Patrick Renaud

Thursday 26 June 2008 1:25:47 am

Would you be kind enough to report exactly which problem it was, and how you solved it ?
Thanks !

Ca, c'est fait !

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