Unable to create content in fresh 3.8.4 install

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Author	Message
steve mullen	Friday 29 September 2006 10:07:41 am BACKGROUND After weeding through several minor issues that I was able to resolve through information in the Forum, I've come across an issue that I can't determine if it is a bug (unlikely because other people must be using the latest release) or a problem that was created during my rather lengthy install process. Problems I encountered during install were -"Kernel::50" error which was resolved by editing the site.ini file. -PHP timeouts occured several times during initial setup (access by the web browser) which was resolved by changing the php.ini file. This info is provided to help with any troubleshooting. I am using EZpublish 3.8.4 on a SUSE 10.0 system. Apache 2.x, MySQL 4.1.13 and PHP 4.4.0 running on a painfully slow 350Mhz system cobbled together from spare parts. THE PROBLEM When I am in Adminstrative mode at the "Content Structure" menu and go to the "Sub items" box, I am unable to use the "Create here" button to add a new sub item. There are two selection boxes located to the left of the "Create" button that have shrunk down to minimal size, with no items or content type to select and no place to enter a name for the new content (no matter if it is an article or folder). I know from testing EZpublish on another system that this is not correct. Can anyone give me an idea on how to fix this. Please be gentle in the explainations. While I consider myself a reasonably logical person, I am not an experienced LINUX sysadmin. I have to use a cheat sheet for even the simplest of commands.
Claudia Kosny	Friday 29 September 2006 1:30:12 pm Hi Steve First make sure that you have the permissions to create any classes. Make sure that you are logged into EZpublish as admin and that the admin has the admin role assigned. If this is not the source of the problem check whether you can see any of the content classes if you go to the tab setup, menu entry classes. This should show you a list of the available content classes, amongst them at least 'article' and 'folder'. If you can see the names of the content classes here the way they should be the template for making the selectboxes for the 'create here' option might be faulty. The template responsible for creating these lists is \design\admin\templates\children.tpl so you might wish to check that. Also enable debug output for the admin site. Do you see any interesting messages there? If yes, please post them here. If you cannot solve the problem this way and don't get any useful debug messages the problem might be caused by the your installation problems, maybe some settings were not created properly or so. So you should also consider making a clean install. Now that your php.ini settings are better and you now what to use for the database connection an installation should be much easier. I also can tell you from experience that if your processor is slow, you want to have lots of RAM to compensate at least partially. Otherwise be prepares to wait a lot while developing with EZ. Once it is up and running, EZ might work ok on such a server but you definitely don't want to develop on this (as you usually don't use the cache while developing) Greetings from Luxembourg Claudia
steve mullen	Saturday 30 September 2006 3:42:47 pm Claudia; Thanks for the response. I looked at everything you recommended and saw nothing unusual, nor saw any errors being returned in "debug". But with little experience in looking at this, I'm could have overlooked something. The final result was that I ended up doing a fresh install. With the new PHP parameters in place, everything ran to completion and surprizingly fast now that PHP had some resources to work with. Everything appears to be working normally at first glance. I appreciate the response and help. Steve M Sunny Florida USA

Author

Message

Friday 29 September 2006 10:07:41 am

BACKGROUND
After weeding through several minor issues that I was able to resolve through information in the Forum, I've come across an issue that I can't determine if it is a bug (unlikely because other people must be using the latest release) or a problem that was created during my rather lengthy install process.
Problems I encountered during install were
-"Kernel::50" error which was resolved by editing the site.ini file.
-PHP timeouts occured several times during initial setup (access by the web browser) which was resolved by changing the php.ini file.
This info is provided to help with any troubleshooting.
I am using EZpublish 3.8.4 on a SUSE 10.0 system. Apache 2.x, MySQL 4.1.13 and PHP 4.4.0 running on a painfully slow 350Mhz system cobbled together from spare parts.

THE PROBLEM
When I am in Adminstrative mode at the "Content Structure" menu and go to the "Sub items" box, I am unable to use the "Create here" button to add a new sub item. There are two selection boxes located to the left of the "Create" button that have shrunk down to minimal size, with no items or content type to select and no place to enter a name for the new content (no matter if it is an article or folder). I know from testing EZpublish on another system that this is not correct.
Can anyone give me an idea on how to fix this. Please be gentle in the explainations. While I consider myself a reasonably logical person, I am not an experienced LINUX sysadmin. I have to use a cheat sheet for even the simplest of commands.

Claudia Kosny

Friday 29 September 2006 1:30:12 pm

Hi Steve

First make sure that you have the permissions to create any classes. Make sure that you are logged into EZpublish as admin and that the admin has the admin role assigned.

If this is not the source of the problem check whether you can see any of the content classes if you go to the tab setup, menu entry classes. This should show you a list of the available content classes, amongst them at least 'article' and 'folder'.
If you can see the names of the content classes here the way they should be the template for making the selectboxes for the 'create here' option might be faulty. The template responsible for creating these lists is \design\admin\templates\children.tpl so you might wish to check that.

Also enable debug output for the admin site. Do you see any interesting messages there?
If yes, please post them here.

If you cannot solve the problem this way and don't get any useful debug messages the problem might be caused by the your installation problems, maybe some settings were not created properly or so. So you should also consider making a clean install. Now that your php.ini settings are better and you now what to use for the database connection an installation should be much easier.

I also can tell you from experience that if your processor is slow, you want to have lots of RAM to compensate at least partially. Otherwise be prepares to wait a lot while developing with EZ. Once it is up and running, EZ might work ok on such a server but you definitely don't want to develop on this (as you usually don't use the cache while developing)

Greetings from Luxembourg

Claudia

steve mullen

Saturday 30 September 2006 3:42:47 pm

Claudia;

Thanks for the response. I looked at everything you recommended and saw nothing unusual, nor saw any errors being returned in "debug". But with little experience in looking at this, I'm could have overlooked something.

The final result was that I ended up doing a fresh install. With the new PHP parameters in place, everything ran to completion and surprizingly fast now that PHP had some resources to work with. Everything appears to be working normally at first glance.

I appreciate the response and help.

Steve M
Sunny Florida USA