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Author
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Message
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Jonathan Stubbs
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Saturday 26 June 2004 1:44:21 pm
Hi, I have installed ezpublish 3.4 and cannot access the user site. I can get into the admin site, but not the user site. Have removed the site, deleted the database details and tried again, but I always get this error message: Fatal error: eZ publish did not finish it's request The execution of eZ publish was abruptly ended, the debug output is present below. Increased the memory setting too in php.ini, as I have read to do here. Any suggestions???
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Jonathan Stubbs
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Saturday 03 July 2004 3:24:54 am
Also installed ezpublish on my webserver, and that did not work either! I got a message during installation that the max_execution_time should be more than 20 sec, but that cant be changed on my server. I could not access either the admin or the user pages.
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David Lowman
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Saturday 03 July 2004 7:00:40 am
Hey, I've had this problem in a few different incarnations. here goes the list. First- install does not finish- i.e. the error appears before finished page with user and admin links appears- check php.ini settings for ececution limit and memory limit- here are my settings
max_execution_time = 120 (this is what ez is referring to about execution time- default is 30)
max_input_time = 60
memory_limit = 64M Be sure to restart the webserver. Second- Install finished but cant access one or both sites (In my case the admin) Clear cache from phpaccelerator if you have one running- (I have phpa from ioncube- worked fine after I cleared the cache) Third- probably only applies to me- install does not finish I deleted my tmp folder but set permissions incorrectly when i restored it- worked when permissions were set correctly Hope that helps!
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Jonathan Stubbs
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Sunday 04 July 2004 5:21:18 am
hi, I have encountered your problem 1 and 2. This last time, I adjusted my php.ini file to reflect your settings, and this time the install did not finish. I got to the point where the installer builds the site and sends out the email to ez.no. The message was that the page could not be loaded. I also re-started the server - its on OSX localhost with apache and the Marc Liyanage PHP package for OSX. Not sure what to do - it looks nice but not much good if I cant install it on my localhost or my normal host. My host wont allow changes to the php.ini file - they are a great host company - FutureQuest. Thnaks for any other help!
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David Lowman
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Sunday 04 July 2004 6:02:20 am
Hey Jonathan, Not sure if I can help on the OSX setup, hopefully a mac person can jump in here to give more advice? Is ezpublish installer giving you any finetune warnings that haven't been addressed? i.e. magic_quotes or register globals or permissions?
P.S. as pertains to your hosting- I looked at their prices, and while price is obviously not the only thing to consider, their prices seem really high for shared hosting. This is the url to a shared host I used to use just so you can compare prices.
http://neosurge.com/
Anyway, A lot of shared hosting companies are going to be really resistant to changing server settings for one customer, but some will. Also If you are willing to shell out more than $60USD you might consider looking into a dedicated server. I have also seen hosts lately who are offering virtual(shared)hosting with root acces. Most seem too pricy though. But if you are running mission critical apps and need someone with great expertice to manage security these may be the way to go. Anyway if you need more detailed advice on hosting let me know and I will give you my e-mail or we can meet on ezpublish IRC. Otherwise I would try printing out your php settings by printing out your info with a phpinfo(); script and make sure the setting are actually what you think they are! Cheers!
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David Lowman
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Sunday 04 July 2004 6:33:01 am
Also just thinking, do you have php set-up as an apache module versus CGI? I think ez would warn you, but I am pretty sure php must be set up as an apache mod?
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Jonathan Stubbs
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Sunday 04 July 2004 8:05:27 am
Hi and thanks! php is set up as an apache module. I dont get any finetune errors, the installer just dies at the last stage, either with a message that the "page would not load" or that ezpublish could not finish the task, something like that. Neosurge are for sure cheaper - thanks for the link. I have stuck with FutureQuest mainly because although they are more expensive, they are very secure and extremely quick at answering queries and problems. I took a look at the neosurge forums, and one notices several problems that users face there that I dont think would occur at FQ. Anyway, the costs keep coming down and features inscreasing, so I cant really complain! BTW, I also removed the cache with Onyx, an OSX utlilty which runs cron jobs, removes cache and repairs permissions. That did not help with ezpublish. I can print out php info, all appears ok. Bit mystified really!
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David Lowman
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Sunday 04 July 2004 8:46:25 am
Hey, Ok I'm feeling sympathy pains for ya man- First check this thread-specifically third post down.
http://ez.no/community/forum/install_configuration/installing_3_4 Also try upping your max_execution time to something crazy like 300. Seems like you are getting it installed correctly but it is jusyt super slow executing. I did a search on OSX and there seems to be lots of complaints about the speed under OSX, so maybe giving it more time will help- as a later post in that thread suggests you can reduce the execution time after install is succesful. Also, I know what you mean about hosting- price is not the be all and end all, and companies with good support tend to charge more! Also off topic- The edit post buttons for me are appearing next to your name, not mine- weird? Now after I submitted this they are back next to my name- guess our auras got mixed up!lol
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Mohamed Faizil
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Sunday 04 July 2004 8:21:14 pm
Hi everyone, im having trouble logging in to the user site.it was working fine till i uploaded a image for my account.the thing is that i uploaded the image from the user site(i changed the url to locslhost/index.php/plain/user/register).After completeing the form it said it will send me a email to activate my account.But it never did, and now i can't log in.That was the only account i had.Now i can't even access the sign up area.can someone help? Thanx...
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Jonathan Stubbs
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Monday 05 July 2004 2:50:09 pm
Hi, I upped the max execution time to 300 and it still wont load the final page - when it is supposed to produce the site. I think ezpublish does not like me!! Jonathan
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Tate Wami
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Monday 16 August 2004 3:32:59 pm
"Second- Install finished but cant access one or both sites (In my case the admin) Clear cache from phpaccelerator if you have one running- (I have phpa from ioncube- worked fine after I cleared the cache)" how exactly do you clear the cache? I'm having this problem of not being able to login to the admin site.
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Maarten Holland
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Wednesday 25 August 2004 5:30:22 am
I've the same problem after installation finished. Installation with earlier versions went fine. I also use Ioncube php accelerator and like to know how I clear the cache!
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Ole Morten Halvorsen
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Monday 30 August 2004 2:50:34 am
Maarten, To clear the ionCube php cache remove the phpa* files in /tmp. rm -fr /tmp/phpa*
Ole M.
Senior Software Engineer - Vision with Technology
http://www.visionwt.com
http://www.omh.cc
http://www.twitter.com/omh
eZ Certified Developer
http://ez.no/certification/verify/358441
http://ez.no/certification/verify/272578
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