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Author
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Message
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Tony Wood
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Friday 14 September 2007 11:06:45 pm
Hi, I have been looking for a good live chat program to integrate with eZ publish. Has anyone used any and what are there experiences? I see PHP Live is the cheapest (with the right features) at $29/month all the way to Live Person at $99/month. Anyone got experience of this? Let me know Tony
Tony Wood : twitter.com/tonywood
Vision with Technology
Experts in eZ Publish consulting & development
Power to the Editor!
Free eZ Training : http://www.VisionWT.com/training
eZ Future Podcast : http://www.VisionWT.com/eZ-Future
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Mark Marsiglio
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Saturday 15 September 2007 5:46:02 am
We have used PHPLive and thought it was really good. It is cheap and well written, and integrates seamlessly on a server running eZ P.
http://www.thinkcreative.com
Turning Ideas Into Strategic Solutions
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Tony Wood
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Saturday 15 September 2007 7:08:21 am
Thanks for the feedback Mark I have had a play with the one eZ use on their homepage too.. That seems to work well too... I might trial a couple and pick the best... The more they cost the better the features, if only chat tools were like eZ the cheaper it is the better it gets ;-)
Tony Wood : twitter.com/tonywood
Vision with Technology
Experts in eZ Publish consulting & development
Power to the Editor!
Free eZ Training : http://www.VisionWT.com/training
eZ Future Podcast : http://www.VisionWT.com/eZ-Future
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Betsy Gamrat
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Saturday 29 September 2007 6:49:28 pm
PHPLive has serious security issues. http://www.securityfocus.com/bid/24443 Two alternatives:
http://livehelp.stardevelop.com/ $120
http://www.qualityunit.com/liveagent/ $90
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Tony Wood
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Monday 01 October 2007 5:20:45 am
Thanks Betsey
Tony Wood : twitter.com/tonywood
Vision with Technology
Experts in eZ Publish consulting & development
Power to the Editor!
Free eZ Training : http://www.VisionWT.com/training
eZ Future Podcast : http://www.VisionWT.com/eZ-Future
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Betsy Gamrat
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Thursday 04 October 2007 9:25:33 am
One more to consider: http://www.activecampaign.com/triolive/ $280 :)
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Ben Congleton
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Thursday 11 October 2007 1:54:18 pm
Tony,
We are currently building a product that lets you provide livehelp using any jabber compatible IM client. We'd be interested in working with you to figure out a feature set that would work well for you. The product is free, for now, and would definitely continue to be free for our initial beta testers. You can try it out at: http://www.hab.la I'd love to discuss the features that you'd need for integration with EZ publish. -Ben you can IM me using AIM at: Netherweb.
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Tony Wood
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Friday 12 October 2007 1:56:41 am
We have started using Provide Support. So once our trial of that is over in 3 months. Please contact me tony at visionwt dot com and I would love to talk. Good luck with the product. Tony
Tony Wood : twitter.com/tonywood
Vision with Technology
Experts in eZ Publish consulting & development
Power to the Editor!
Free eZ Training : http://www.VisionWT.com/training
eZ Future Podcast : http://www.VisionWT.com/eZ-Future
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Ben Congleton
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Sunday 21 October 2007 8:02:22 pm
Tony,
I'll keep you posted. Though 3 months is a long time to remember :-) -- Maybe you could try it out on one of your sites that doesn't have livehelp yet.
Thanks,
Ben http://www.hab.la
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Brookins Consulting
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Tuesday 13 November 2007 3:55:16 am
Hello Everyone, Brookins Consulting is pleased to announce the first release of the unofficial hab.la extension which provides a Live Chat solution for eZ Publish. Project: http://projects.ez.no/unofficialhabla
Announcements:
<i>http://hab.la/blog/articles/2007/11/09/an-influx-of-new-users
http://projects.ez.no/unofficialhabla/news/release_0_0_1_available</i> Download: <i>http://projects.ez.no/content/download/2072/7820/file/unofficialhabla.tar.gz</i>
Cheers,
Brookins Consulting
eZ Partner | North American Experience
http://brookinsconsulting.com/experience
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Tony Wood
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Tuesday 13 November 2007 3:59:44 am
Nice stuff... is there a working demo?
Tony Wood : twitter.com/tonywood
Vision with Technology
Experts in eZ Publish consulting & development
Power to the Editor!
Free eZ Training : http://www.VisionWT.com/training
eZ Future Podcast : http://www.VisionWT.com/eZ-Future
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Heath
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Tuesday 13 November 2007 4:11:52 am
Hello Tony, We are using the solution on our own website in the interest of increasing our availability / accessibility to customers :) http://brookinsconsulting.com/contact There are also a number of screenshot tours on http://hab.la which show the solution in action. http://www.hab.la/tutorials/tour.html
Cheers,
Heath
Brookins Consulting | http://brookinsconsulting.com/
Certified | http://auth.ez.no/certification/verify/380350
Solutions | http://projects.ez.no/users/community/brookins_consulting
eZpedia community documentation project | http://ezpedia.org
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Raphael Passini
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Tuesday 08 January 2008 3:34:38 am
Folks,
Can you give me clues on how to integrate eZ w/ PHPLive.
PHP Live creates a script to open the chat sessions and eZ does not interpret it.
Really appreciate you help.
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Mark Marsiglio
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Tuesday 08 January 2008 5:29:13 am
We just put it in a folder in the doc root (i.e. /chat) , then exclude that folder from rewrite in the .htaccess file.
RewriteRule ^chat\.* - [L]
http://www.thinkcreative.com
Turning Ideas Into Strategic Solutions
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Ronnie Williams
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Wednesday 03 June 2009 3:16:05 am
Live Chat software with visitor monitoring is the best way to analyze website traffic and trends because live chat allows your one on one interaction with web visitor. Besides this, increased sales, customer satisfaction and brand loyalty are at the top of the list of benefits. I love how I wasn’t required to make a purchase to try out amazing live chat support services by LiveAdmins (by just visiting there website), and since I had their service on my website. My customers have commented and they have said, “It’s awesome, cool,” and they are really impressive by the service they provide. Recently they have completed the development of a new live chat program; one can try it shortly after it’s done with testing phase. For the time being one can test other good live chat software at: http://www.liveadmins.com/live-chat-software-demo.htm
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Cori Roberts
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Tuesday 07 July 2009 2:28:22 pm
>>PHPLive has serious security issues. http://www.securityfocus.com/bid/24443 Two alternatives:
http://livehelp.stardevelop.com/ $120
http://www.qualityunit.com/liveagent/ $90 << Betsey is right, use to work for them a number of years ago. Issues never resolved and still remain even years later.
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Remigijus Kiminas
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Thursday 30 July 2009 9:44:41 pm
Hi, Perhaps a little bit to late to respond, but anyway. Here is eZComponents and jQuery powered Live help. It's open source and administrator windows client comming soon... http://livehelperchat.com/ At least I hope so for someone it will be usefull..
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Remigijus Kiminas
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Ronnie Williams
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Tuesday 20 July 2010 12:29:30 pm
hi all! Quite an old post, i recall. Tony, i hope that you found the right chat software for you. If you don't mind sharing your experiences with all of us who participated in this discussion, that would be well appreciated. I'm still using the services of the same provider i.e LiveAdmins. Leaving link to their software in case any of you need to visit. http://www.webgreeter.com/ waiting for your responses! Ronnie.
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