http://www.ez.no "connection timeout"

Wednesday 09 April 2008 5:13:55 am

Hello,

since a few days ago I get a "connection timeout" when I try visit http://www.ez.no.

My internet provider is Fastweb, one of the biggest Italian Internet Providers. As far as I know all the Fastweb network in natted outside the Internet with a few IP adresses so I guess that other Italian people could have the same problem.

here is my Internet address returned by whatismyip.com: 85.18.201.160
and the output of traceroute
tracert www.ez.no

Rilevazione instradamento verso vir.ez.no [85.19.74.108]
su un massimo di 30 punti di passaggio:

1 <1 ms <1 ms <1 ms 10.0.0.1
2 9 ms 1 ms 1 ms 1.14.7.2
3 4 ms 1 ms 1 ms 10.251.88.81
4 1 ms 1 ms 1 ms 10.251.84.23
5 1 ms 1 ms 1 ms 10.251.85.1
6 1 ms 1 ms 1 ms 10.251.89.194
7 1 ms 1 ms 1 ms 10.48.1.253
8 1 ms 1 ms 1 ms 10.254.0.89
9 2 ms 1 ms 1 ms 10.254.0.13
10 2 ms 1 ms 1 ms 89.96.200.154
11 5 ms 6 ms 7 ms 26.26.27.13
12 5 ms 2 ms 5 ms 26.26.27.25
13 4 ms 6 ms 3 ms 26.26.26.254
14 6 ms 4 ms 4 ms 89.96.200.17
15 26 ms 14 ms 17 ms ge-1-0-5-101.mil19.ip.tiscali.net [213.200.68.65
]
16 33 ms 38 ms 35 ms xe-1-2-0.ams20.ip.tiscali.net [89.149.186.129]
17 33 ms 35 ms 34 ms ge2-0.1000M.asd9nxg1.ip.tele.dk [213.200.75.110]

18 31 ms 35 ms 32 ms ge2-0-0.10G.asd9nxg2.ip.tele.dk [83.88.15.133]
19 68 ms 69 ms 85 ms pos0-0-1-0.9953M.boanqh2.ip.tele.dk [83.88.22.22
1]
20 67 ms 69 ms 71 ms pos0-0.2488M.oslo1nxg1.ip.tele.dk [83.88.13.90]

21 69 ms 69 ms 69 ms pos0-0.2488M.nydnxg1.ip.tele.dk [83.88.3.45]
22 71 ms 80 ms 68 ms pos5-0.2488M.nyd-p2.osl.no.tdcsong.net [83.88.2.
190]
23 68 ms 68 ms 69 ms ge9-14.1000M.nyd-gw1.osl.no.tdcsong.net [80.232.
27.154]
24 73 ms 74 ms 74 ms 80.239.124.86
25 73 ms 71 ms 70 ms 80.239.124.146
26 * * * Richiesta scaduta.

Can anybody help me?

thanks in advance. Valerio

Wednesday 09 April 2008 1:53:51 pm

Hi,

I actually have the same problem as well since a few days ago. From my connection at home I can't reach ez.no but from another site I have no problems.

This is a trace from the _working_ site:

Tracing route to ez.no [85.19.74.108]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms heimdal.chs.chalmers.se [129.16.159.2]
2 <1 ms <1 ms <1 ms cth159a-gw.chalmers.se [129.16.159.1]
3 7 ms 7 ms 7 ms optosunet-lr1-bb1-gw.chalmers.se [129.16.2.193]
4 8 ms 7 ms 7 ms c2sth-ae0-1002.sunet.se [193.11.0.5]
5 8 ms 8 ms 8 ms ge2-3.ign-peer2.got.se.sn.net [213.50.118.41]
6 19 ms 19 ms 19 ms 80.239.124.86
7 20 ms 20 ms 20 ms 80.239.124.146
8 20 ms 20 ms 20 ms 85.19.74.108

Trace complete.

...and this is the trace from the my _failing_, home connection:

1 1 ms 1 ms 1 ms 10.238.240.130
2 18 ms 18 ms 18 ms ti3031a210-pc6.ti.telenor.net [146.172.72.109]
3 1 ms 1 ms 2 ms ti3006d320-ge3-0-0.ti.telenor.net [146.172.109.13]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 18 ms 19 ms 18 ms ti0001b300-ae0-0.ti.telenor.net [146.172.105.58]
8 21 ms 20 ms 18 ms tdc-1.ti.telenor.net [148.122.8.194]
9 18 ms 18 ms 18 ms ge3-2.1000M.nyd-p2.osl.no.tdcsong.net [80.232.27.89]
10 27 ms 18 ms 18 ms ge5-2.1000M.nyd-gw1.osl.no.tdcsong.net [80.239.104.86]
11 22 ms 22 ms 22 ms 80.239.124.86
12 23 ms 23 ms 23 ms 80.239.124.146
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.

The common denominator in both failing cases (Valerios and mine) seems to be the routing over tdcsong - maybee they have a routing issue? That or maybee ez has started to block some bad guys like us ;)

Cheers,
/David

Thursday 10 April 2008 11:48:27 pm

This issue is confirmed fixed

Lars Johansen
System Administrator