Feedback form sending fails

Author Message

Philip K.

Tuesday 05 December 2006 9:02:54 am

Hi.

I've a little problem:
In my eZ installation (3.8.6) I have created a copy of the feedback_form class and edited the fields for my needs. I can see the form and the 'didn't fill field warnings' are working fine. All the fields are defined as information collector.

Problem is, when I try to send this feedback form.
The url will be changed correctly (<site>/content/action/) but the module_result is the wrong one. I still see the feedback form and nothing will be send. There is nothing in the setup -> information collection, too...

Is there anyone who has any idea what is going wrong?

Thanks a lot,
Philip

Linux is like a wigwam; no windows, now gates, and apache inside!

Lars Bratli

Tuesday 12 December 2006 12:27:32 am

Bump!

Did you solve this problem?
Looks like the problem is in action/collectinformation.php where $canCollect is set to false.

Philip K.

Tuesday 12 December 2006 1:44:06 am

No, it's not fixed...

$canCollect is true in collectinformation.php

I don't know what to do. I tried it with the original feedback_form to be sure, that there's no programming failure in my adjusted feedback_form. But same error...

Linux is like a wigwam; no windows, now gates, and apache inside!

Claudia Kosny

Wednesday 13 December 2006 1:36:31 pm

Hi Philip

I haven't tried 3.8.6 yet, but in 3.8.4 it works fine, so I am not sure what might be going on.

Do you get any messages in the debug output (especially when you enable debug redirection)?

And since you obviously had a look the php code, add a few wellplaced debug messages to see what is going on, maybe you find the reason this way.

If you find something interesting please post it here.

Good luck

Claudia

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