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Author
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Message
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Felix Laate
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Monday 14 August 2006 6:11:47 am
Hi all! Long time.. I have serious problems with a site. After updateing an pagelayout template, logging into the admin returns simply an empty white page (i.e. no nothing, zippo). I tried to emty the cache (ALL of it), and to check/repair the database. But still I get the same result. The site uses 3.6.x Any help is helpful! Felix
Publlic Relations Manager
Greater Stavanger
www.greaterstavanger.com
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Felix Laate
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Tuesday 15 August 2006 5:49:04 am
Hi again! I still can't get it working. This is what I did prior to the problems: 1) I uploaded a new pagelayout template (replaceing the existing) 2) I emptied the cache using the the "all" option in the developer toolbar on the right-hand side of the admin interface The result: 1) I get the loginpage 2) If I use a false loginname and/or password I get the normal message that something went wrong etc. 3) If I log in correctly, I get the empty white page. If I go to a full view of any node, say "/content/view/full/2" I get the white page 4) The ez error.log shows nothing, the apache error.log shows nothing and mysql.conf says nothing I would really appreciate any help! Felix
Publlic Relations Manager
Greater Stavanger
www.greaterstavanger.com
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Kristof Coomans
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Tuesday 15 August 2006 1:44:46 pm
Hello Felix Did you try to replace/remove some parts of your new pagelayout which are resource intensive (tree menu etc.)? Did you ran the command line template compiler?
independent eZ Publish developer and service provider | http://blog.coomanskristof.be | http://ezpedia.org
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Felix Laate
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Tuesday 15 August 2006 2:09:27 pm
Hi Kristof! Thanks for answering! No, I simply added some google.tpl-ish code to the pagelayout of the public site, NOT the admin site. And I have replaced the new tamplate with the old one, o things should be the same as before the problems started. No, I did not ran the compiler manually. Actually I didn't know it was possible. How is it done? with a script I presume. Felix
Publlic Relations Manager
Greater Stavanger
www.greaterstavanger.com
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Felix Laate
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Wednesday 16 August 2006 12:06:24 am
Hi! I tried to use the command-line compiler, but still the same. I can't get into the admin interface ;-( Felix
Publlic Relations Manager
Greater Stavanger
www.greaterstavanger.com
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Kristof Coomans
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Wednesday 16 August 2006 2:59:48 am
Very strange issue, I have no idea what could have happened. Are you really sure you did not change anything else? If possible, try to restore a backup of your whole site. We put all our sites in a subversion repository (except for the var dir) and we use a checkout to do development. This approach allows us to track each little change we make.
independent eZ Publish developer and service provider | http://blog.coomanskristof.be | http://ezpedia.org
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Felix Laate
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Friday 25 August 2006 1:10:43 am
Hi again! I installed ez in a pararell directory and copied the design, settings and var from the old to the new. A little tweeking and the it worked. I could log in again. BUT, now there is a new problem. I am not able to upload files or images. I have checked:
- permissions in the var directory are correctly set
- var/log/error.log shows nothing (concerning the upload)
- apache error-log shows nothing
- it is possible to upload to other ez-sites on this server What could possibly cause this? Felix
Publlic Relations Manager
Greater Stavanger
www.greaterstavanger.com
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Kristof Coomans
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Friday 25 August 2006 1:37:49 am
I am not able to upload files or images.
Can you upload packages?
independent eZ Publish developer and service provider | http://blog.coomanskristof.be | http://ezpedia.org
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Felix Laate
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Friday 25 August 2006 1:48:52 am
Hi Kristof! Yes, I can. I just uploaded a site-style package just to check. Felix
Publlic Relations Manager
Greater Stavanger
www.greaterstavanger.com
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Kristof Coomans
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Friday 25 August 2006 3:56:29 am
How are you trying to upload the files? As an attribute in a content object, or with WebDAV? What do you have in site.ini.append.php of your siteaccess for [FileSettings].VarDir? No related entries in the logs under the dir specified by the previous setting?
independent eZ Publish developer and service provider | http://blog.coomanskristof.be | http://ezpedia.org
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Felix Laate
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Monday 28 August 2006 12:07:30 am
Hi again! Thanks for helping Kristof! I try to upload the files using the regular publishinh methods in the admin interface, NOT WebDAV. VarDir is set to var/news for all siteaccesses. The ezp errorlog shows this:
[ Aug 28 2006 09:04:57 ] [MYIP] The reference alias original file var/news/storage/images/media/images/testbilder/test/4812-1-nor-NO/test.jpg does not exist
[ Aug 28 2006 09:04:57 ] [MYIP] Original alias does not exists, cannot create other aliases without it
[ Aug 28 2006 09:04:57 ] [MYIP] Failed creating the referenced alias reference, cannot create alias small
Felix
Publlic Relations Manager
Greater Stavanger
www.greaterstavanger.com
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