Forums / Setup & design / Logging into admin returns an empty page
Felix Laate
Monday 14 August 2006 6:11:47 am
Hi all!
Long time..
I have serious problems with a site. After updateing an pagelayout template, logging into the admin returns simply an empty white page (i.e. no nothing, zippo).
I tried to emty the cache (ALL of it), and to check/repair the database. But still I get the same result.
The site uses 3.6.x
Any help is helpful!
Felix
Publlic Relations Manager Greater Stavanger www.greaterstavanger.com
Tuesday 15 August 2006 5:49:04 am
Hi again!
I still can't get it working.
This is what I did prior to the problems:
1) I uploaded a new pagelayout template (replaceing the existing)
2) I emptied the cache using the the "all" option in the developer toolbar on the right-hand side of the admin interface
The result:
1) I get the loginpage
2) If I use a false loginname and/or password I get the normal message that something went wrong etc.
3) If I log in correctly, I get the empty white page. If I go to a full view of any node, say "/content/view/full/2" I get the white page
4) The ez error.log shows nothing, the apache error.log shows nothing and mysql.conf says nothing
I would really appreciate any help!
Kristof Coomans
Tuesday 15 August 2006 1:44:46 pm
Hello Felix
Did you try to replace/remove some parts of your new pagelayout which are resource intensive (tree menu etc.)? Did you ran the command line template compiler?
independent eZ Publish developer and service provider | http://blog.coomanskristof.be | http://ezpedia.org
Tuesday 15 August 2006 2:09:27 pm
Hi Kristof!
Thanks for answering!
No, I simply added some google.tpl-ish code to the pagelayout of the public site, NOT the admin site. And I have replaced the new tamplate with the old one, o things should be the same as before the problems started.
No, I did not ran the compiler manually. Actually I didn't know it was possible. How is it done? with a script I presume.
Wednesday 16 August 2006 12:06:24 am
Hi!
I tried to use the command-line compiler, but still the same. I can't get into the admin interface ;-(
Wednesday 16 August 2006 2:59:48 am
Very strange issue, I have no idea what could have happened.
Are you really sure you did not change anything else? If possible, try to restore a backup of your whole site.
We put all our sites in a subversion repository (except for the var dir) and we use a checkout to do development. This approach allows us to track each little change we make.
Friday 25 August 2006 1:10:43 am
I installed ez in a pararell directory and copied the design, settings and var from the old to the new. A little tweeking and the it worked. I could log in again.
BUT, now there is a new problem. I am not able to upload files or images.
I have checked:
- permissions in the var directory are correctly set - var/log/error.log shows nothing (concerning the upload) - apache error-log shows nothing- it is possible to upload to other ez-sites on this server
What could possibly cause this?
Friday 25 August 2006 1:37:49 am
I am not able to upload files or images.
Can you upload packages?
Friday 25 August 2006 1:48:52 am
Yes, I can. I just uploaded a site-style package just to check.
Friday 25 August 2006 3:56:29 am
How are you trying to upload the files? As an attribute in a content object, or with WebDAV?
What do you have in site.ini.append.php of your siteaccess for [FileSettings].VarDir?
No related entries in the logs under the dir specified by the previous setting?
Monday 28 August 2006 12:07:30 am
Thanks for helping Kristof!
I try to upload the files using the regular publishinh methods in the admin interface, NOT WebDAV.
VarDir is set to var/news for all siteaccesses.
The ezp errorlog shows this:
[ Aug 28 2006 09:04:57 ] [MYIP] The reference alias original file var/news/storage/images/media/images/testbilder/test/4812-1-nor-NO/test.jpg does not exist [ Aug 28 2006 09:04:57 ] [MYIP] Original alias does not exists, cannot create other aliases without it [ Aug 28 2006 09:04:57 ] [MYIP] Failed creating the referenced alias reference, cannot create alias small