Forums / Setup & design / Emails notification/workflow
Arran Price
Tuesday 30 September 2008 5:49:04 pm
Hi,Im using Exponential 4.0.0 and my site is complete bar one issue - and I would like some help in figuring out what I should be doing in the way of troubleshooting.
My users dont get email notifications either by "my item notifications" under notification settings or when they are part of a workflow and need to approve something (they have the collaboration notification checkbox for approval checked).The workflow and publishing otherwise works as expected (can appove/deny the items etc).
I can email from the commandline of the system using mailx.running runcronjobs.php by hand I get the following output:
/usr/local/php5/bin/php runcronjobs.php frequent -d Running cronjob part 'frequent' Running cronjobs/notification.php Starting notification event processingDone
Running cronjobs/workflow.php Checking for workflow processes Status listWorkflow event deferred to cron job(4): 1
0 out of 1 processes was finished
Im not sure where I should be expecting an attempt of an email to be sent (Im assuming runcronjobs.php as above) - and what I should see in the way of logging or error/success messages.
Any help greatly appreciated.
Ivo Lukac
Wednesday 01 October 2008 1:46:30 am
Hello Arran
Sending mail depends on MailSettings section in settings/override/site.ini.append.php . You should first check how is this configured.
http://www.linkedin.com/in/ivolukac http://www.netgen.hr/eng/blog http://twitter.com/ilukac
Yannick Komotir
Thursday 02 October 2008 1:57:25 am
be sure that you server can sending mail, are you an activate protocol in your server that can send mail ?
<|- Software Engineer @ eZ Publish developpers -|> @ http://twitter.com/yannixk
Thursday 02 October 2008 1:25:26 pm
just confirming that it was indeed settings/override/site.ini.append.php
thanks very much for your help :-)