Forums / Setup & design / Can't see or download 'File' in standards user siteaccess

Can't see or download 'File' in standards user siteaccess

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Author Message

Kai Winnem

Sunday 31 October 2004 3:54:58 pm

I can see and download a pdf or word file perfectly from my admin siteaccess, but not from my standards site access... The file shows it's size in admin, but shows a zero in the other.

What setting or template should I be looking at?

Thank You!
Kai

Mark Marsiglio

Tuesday 02 November 2004 6:23:31 am

Have you modified the standard role "anonymous"? This could be a permissions issue regarding the anonymous user. To test this theory, you can log in as an admin to the user side of the site (/user/login/) and see if you can download the file then. If you can, then work on the role policies for anonymous.

http://www.thinkcreative.com
Turning Ideas Into Strategic Solutions

Kai Winnem

Tuesday 02 November 2004 9:29:31 am

Thanks for your suggestion.

I have checked this and it does not resolve the problem. Even when logged in as administrator with all priveleges I can see no kilobytes...
I have a very similar site where I have copied the settingsfiles from and on that site the downloads work... There has to be a very simple setting I have overlooked....???

Any other suggestions?

Kai Winnem

Wednesday 10 November 2004 5:31:14 am

I still can't figure this one out....getting very confused...

in the Admin siteaccess it all seems fine. Then if I log in to the standard or user siteaccess as administrator, it is gone. I have exhausted all possibilities of it being a user/role issue, a sections issue, a settings issue or a siteacess issue.

My conlcusion is that it has to have something to do with a template or something like that. I can see the 'File' with its decription both in full and line view and it even has the link to the pdf document, but the brakets that usually contain the kilobyte data are empty, and when I press the hyperlink to dowload the document, I get:

Object is unavailable

The object you requested is not currently available.

Possible reasons for this is.
The id or name of the object was misspelled, try changing it.
The object is no longer available on the site.

<b>ANY IDEAS ???</b>