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Unable to access wizard

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Author	Message
Salami Donald	Tuesday 19 February 2008 7:34:38 am i have been unbale to access the set up wizard,i have done all the prior instruction for a normal installation, unpacked into a home directory but i just cant access the wizard. it keeps giving me an error 404, - "Error 404: NOT FOUND! Your browser cannot find the document corresponding to the URL you typed in." and when i try to access the index page of my domain it shows an error 403, - "Error 403 - Forbidden You tried to access a document for which you don't have privileges". i am using a linux environment, a hosting from www.1and1.com
Egil Fujikawa Nes	Tuesday 19 February 2008 2:12:48 pm Dear Salami, If the server respond with a 404 or 403 error it's probably something wrong with the server configuration and not with eZ Publish. Potentially it can be a lot of reasons why you experience these problems, but here is some tips about what you can check: * Check that everybody have read access to your index.php file * Check that you don't have any .htaccess files that override the hosting providers default configuration * Make sure that your web server automatically view index.php as directory index file (to avoid 404 error) Good luck with your installation. Best regards Egil Fujikawa Nes Try out Free eZ Publish 4.0 Trial Hosting for 14 days: http://webdealhosting.com/ez-publish-trial-hosting High quality eZ Publish Hosting since 2001!

Author

Message

Tuesday 19 February 2008 7:34:38 am

i have been unbale to access the set up wizard,i have done all the prior instruction for a normal installation, unpacked into a home directory but i just cant access the wizard.
it keeps giving me an error 404,
- "Error 404: NOT FOUND!
Your browser cannot find the document corresponding to the URL you typed in."

and when i try to access the index page of my domain it shows an error 403,
- "Error 403 - Forbidden
You tried to access a document for which you don't have privileges".

i am using a linux environment, a hosting from www.1and1.com

Egil Fujikawa Nes

Tuesday 19 February 2008 2:12:48 pm

Dear Salami,

If the server respond with a 404 or 403 error it's probably something wrong with the server configuration and not with eZ Publish.

Potentially it can be a lot of reasons why you experience these problems, but here is some tips about what you can check:

* Check that everybody have read access to your index.php file

* Check that you don't have any .htaccess files that override the hosting providers default configuration

* Make sure that your web server automatically view index.php as directory index file (to avoid 404 error)

Good luck with your installation.

Best regards
Egil Fujikawa Nes

Try out Free eZ Publish 4.0 Trial Hosting for 14 days:
http://webdealhosting.com/ez-publish-trial-hosting

High quality eZ Publish Hosting since 2001!