Forums / Install & configuration / New installation: no flash player available

New installation: no flash player available

Author Message

Mike Griffis

Thursday 15 January 2009 6:08:41 am

Hi,

I have installed 4.0.1 using the ez-flow front end. We are testing ez publish to see if it will fit the needs for our project.

We cannot see the video in the ez flow front end (the Conference video). The message is: No Flash Player Available. We've tested this in IE6, IE7, and FF3 with the same result.

I found the issue listed here: http://issues.ez.no/13783 ...

... and I installed the inline.diff file that was listed in this post:

http://issues.ez.no/IssueView.php?Id=13783&ProjectId=3&Anchor=Comment258711

I waited the requisite 10 minutes (over 10 hours now), but the patch has not solved the problem.

I am very new to ez-publish, so am not certain that I have followed the correct procedure to find the patch, or get the correct patch installed. (I understand how to use the patch routine, just not certain that I have the correct page for this problem).

Can someone offer some guidance how I should address this problem?