Forums / Install & configuration / Install Faillure

Install Faillure

Author Message

Nino Ger

Wednesday 27 August 2008 7:15:02 am

Hallo,

When I want install ez, I have a page with:

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Help
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Summary
System:OK
Image system:ImageMagick
Mail:SMTP
Database:MySQL
Language:
Site:

35% completed

What is the problem?? I don't understand, I have installed ezcomponents, and I have no errors.... just this sign with the good design html....
Thank for your help....

Ross Eadie

Wednesday 27 August 2008 7:06:44 pm

I have a similar problem. I was able to run the install with index.php up to solving the problems detected of chmod issues, memory issue of 32M to 64M, and date.timezone. I solved all the problems accept the date.timezone leaving it at UTC. Once I pressed next, I received the question mark screen. Then I created a configure.php file setting the time zone to "America/Winnipeg". Now I can get past setting up send mail, and after pressing next, I get a blank screen. and on another attempt get question marks again I will list my environment before I provide text from the question mark screen and error.log in the var/log directory/folder

General server information:
Operating system
Linux
Kernel version
2.6.18-92.1.10.el5
Machine Type
i686
Apache version
2.0.63
PERL version
5.8.8
Path to PERL
/usr/bin/perl
Path to sendmail
/usr/sbin/sendmail
Installed Perl Modules
Click to View
PHP version
5.2.5
MySQL version
5.0.51a-community
cPanel Build
11.23.4-STABLE 26138

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Help
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Summary
System:
OK
Image system:
ImageMagick
Mail:
sendmail
Database:
MySQL
Language:
Site:
35% completed

[ Aug 27 2008 20:29:34 ] [74.55.172.18] eZTSTranslator::loadTranslationFile:
Could not load translation file: share/translations/eng-CA/translation.ts
[ Aug 27 2008 20:29:35 ] [74.216.17.77] eZTSTranslator::loadTranslationFile:
Could not load translation file: share/translations/eng-CA/translation.ts
[ Aug 27 2008 20:29:35 ] [74.216.17.77] eZTSTranslator::loadTranslationFile:
Could not load translation file: share/translations/eng-CA/translation.ts

The the above error.log lines are repeated about 30 to 40 times right to the end. In another attempt to install the log file also had a errorini:
undefined group: 'debug (something I can't remember) and in site.ini

I think it has something to do with caching and or communication with the database server mysql. Hmmm.

Ross Eadie

Wednesday 27 August 2008 11:50:59 pm

On another try to install, the text at the end of the long list of one issue with a translation error basically reads as follows:

undefined group: 'debug settings' error in site.ini

My host service provider has worked with me quite extensively, and he believes the issue is some how with php calls to the proper /directory/folder for the cli version of php. Caching is basically the issue at this point as he manually deleted the files in var/cache while the install script was waiting with its question marks. After deleting, he refreshed the script in Internet Explorer and the script went on to the next step. We went all the way through this way, and in the end we came up with a very unstable website which only logged in a plain user or admin user, butr after loggin in one way, you cannot log in the other way or even just go to the website main page. We uninstalled, and now he is trying a rebuild of the server components with a leeriness. Can someone help us on whether or not we are on the right track? We even edited the bin/php/ez(scripts) to point to the CLI folder instead of the CGI folder which the first line indicates. this attempt did not work either.

Nino Ger

Wednesday 27 August 2008 11:55:23 pm

I have install ezpublish 4.0 and all is ok now, no more problem...

A+

Ross Eadie

Thursday 28 August 2008 9:16:00 am

Nino,

Did you encounter the problem with EZPublish 4.0.1 and solved the problem by installing EZPublish 4.0.0? We are still trying to figure out the issue with no success.

Ross Eadie

Friday 29 August 2008 1:21:34 am

So, I am now getting a blank screen since setting all the right settings for the php and server. My reason for upgrading to 4.0.1 has to do with my host provider upgrading his server for security purposes. When I deleted the files for my 3.10.0 installation which incidently worked beautifully versus this situation. When I went to delete the files for the 4.0.1 partial installation, I discoverd write protect questions on my rm -R * command. The files were in the extension, share, and var directories. Is this write protect issue the reason I get the undefined group: 'debug settings' in site.ini ?

Moti Levy

Wednesday 03 September 2008 5:38:21 pm

i'm having same issues.
using 4.0.0 works like a charm , 4.0.1 shows weird numbers and question marks.

Mark Marsiglio

Tuesday 16 September 2008 10:51:12 am

I am able to duplicate this problem with 4.0.1 on a new server we are working on. 4.0.0 installs fine. 4.0.1 goes to a white screen after the finetuning is complete and hitting next.

The error log complains that it can't find the settings in site.ini

[ Sep 16 2008 12:37:56 ] [64.xxx.92.105] eZINI:
Undefined group: 'ExtensionSettings' in site.ini
[ Sep 16 2008 12:37:56 ] [64.xxx.92.105] eZINI:
Undefined group: 'DatabaseSettings' in site.ini

If I add the block to override/site.ini, it accepts it and moves on to the next missing ini. So, it seems like it is not reading the ini files, but if I do some debugging in index.php it will output the contents of the site.ini and other ini files fine.

In our config, we are running:
RHEL 4
Mysql 4.1.22
PHP 5.1.6
Apache 2.0.52

I can get those crazy question marks too, if I fiddle with things a bit. Otherwise I just get the blank screen with nothing.

I also tried to copy our existing 4.0.1 install over into this new server, and it will load strange parts of templates (i.e. only one include from pagelayout.tpl, but nothing else, or only the first 10 lines of the page_head tpl).

http://www.thinkcreative.com
Turning Ideas Into Strategic Solutions

Tuomo Syvänperä

Friday 03 October 2008 10:55:59 pm

Did anyone have any insight into this problem ? I have stumbled upon the same problem now that I moved a site from one server to another. At first I couldn't get anything working, but then I changed the folder permissions for all folders to be readable/writable by apache user and the removed the cache folders.
Started kind of working, but now that I log in to the administration interface, the content structure seems to work fine, but some portions of it and all other tabs display that strange "??????????????????????????????????????????" thing all over the place.. Did anybody have any solution to this problem ?

Tuomo Syvänperä

Friday 03 October 2008 11:24:19 pm

Hmm.. Seems that I have struck gold.. I was missing the mbstring - extension from php on the new server, after I installed that, everything seems to work.