Forums / Install & configuration / Images not loading in install 4.0
Brian Henkel
Tuesday 05 February 2008 7:38:16 pm
Hi,
I've installed 4.0 twice now, and the "Lyons" Banner, along with the photos, do not display. Wondering if something is amiss with my server, or if I need to change a setting to get these to display? You can see a screenshot here: http://bhenkel.echoechoplus.com/ezpublish2/snapshot.jpg
Thank you for your help!
Łukasz Serwatka
Tuesday 05 February 2008 11:57:41 pm
Make sure that GD library or ImageMagick are installed on server. Check also path to ImageMagick in override/image.ini.append.php
Personal website -> http://serwatka.net Blog (about eZ Publish) -> http://serwatka.net/blog
Piotrek Karaś
Wednesday 06 February 2008 1:29:56 pm
Beside what Łukasz wrote, do you have your debugger on? What does it say?
-- Company: mediaSELF Sp. z o.o., http://www.mediaself.pl eZ references: http://ez.no/partners/worldwide_partners/mediaself eZ certified developer: http://ez.no/certification/verify/272585 eZ blog: http://ez.ryba.eu
Wednesday 06 February 2008 6:43:54 pm
Debugger is showing these lines for each image that should be appearing:
Warning: eZImageShellHandler::convert Feb 06 2008 20:26:29 Failed executing: /usr/bin/convert '-quality' '75' '-geometry' '764' 'var/ezwebin_site/storage/images/media/banners/only-lyon-banner/244-1-eng-US/Only-Lyon-Banner.jpg' 'JPEG:var/ezwebin_site/storage/images/media/banners/only-lyon-banner/244-1-eng-US/Only-Lyon-Banner_billboard.jpg', Error code: 127 Error: eZImageManager::createImageAlias Feb 06 2008 20:26:29 Failed converting var/ezwebin_site/storage/images/media/banners/only-lyon-banner/244-1-eng-US/Only-Lyon-Banner.jpg to alias 'original' in directory 'var/ezwebin_site/storage/images/media/banners/only-lyon-banner/244-1-eng-US'
THANKS IN ADVANCE FOR LOOKING INTO THIS.
Wednesday 06 February 2008 7:04:24 pm
I submitted a help ticket to my server admin. This was his response. Thanks again to whomever can help me out here.
<i> Your support ticket has been answered. Please do not respond directly to this e-mail. Tickets can be updated at EchoEchoPlus.Com. Below is a copy of our response: Ticket ID: 832-2439 --------------------------------- Subject: Re: GD Library or ImageMagick --------------------------------- Hi Brian An example: The "Only Lyon" banner This is your codesnip: ----------------------------- <img src="/ezpublish2/" alt="Only Lyon Banner" border="0" width="" height="" /> ----------------------------- Compare it to this codesnip: ----------------------------- <img src="/var/ezwebin_site/storage/images/media/banners/only-lyon-banner/244-1-esl-MX/Only-Lyon-Banner_billboard.jpg" alt="" border="0" width="764" height="197" /> ----------------------------- From: http://www.coacalco.com/ (Same layout as yours, but working) Do you see how your code is missing the image reference? It simply links to /ezpublish2/ which isn't an image - it is a folder. When the raw code doesn't contain an image, it seems quite silly to suggest it may have anything to do with GD or Imagemagick. This is obviously a code problem - maybe you just need to specify the image somewhere in the admin section? In any case, it has nothing to do with the image itself - the image is here: http://bhenkel.echoechoplus.com/ezpublish2/var/ezwebin_site/storage/images/media/banners/only-lyon-banner/244-1-eng-US/Only-Lyon-Banner.jpg ...and it is not created with GD or Imagemagick It looks like something went wrong during the installation - or during the configuration. If it isn't one of these two it has to be a) an error in Exponential or b) an error in the template. </i>
Wednesday 06 February 2008 11:13:10 pm
The debug output message says clearly that ImageMagick is not configured properly. Error code: 127 means imagemagick can not be found. You have to provide a correct path as I suggested in first post in settings/override/image.ini.append.php
<?php /* #?ini charset="utf-8"? [ImageMagick] IsEnabled=true ExecutablePath=/path/where/convert/reside */ ?>
or you just try with GD, then disable ImageMagick like:
<?php /* #?ini charset="utf-8"? [ImageMagick] IsEnabled=false */ ?>
Remember to clear the cache.
Thursday 07 February 2008 3:51:05 am
Well it turns out, Lukasz, that you are smart, and my server administer is not :-) It was a beautiful sight to see images finally show up on my site! Also, thank you as well, Piotrek. I'm new to the Exponential community, but have already seen how valuable you guys are to everyone like me.
So, if you wouldn't mind teaching a newbie, what's the difference between GD Library and ImageMagick? Are there any pros or cons to turning off ImageMagick and using GD (as I did)? How would I have determined the path to ImageMagick to change in override/image.ini.append.php (what Lukasz first suggested)?
Anyhow, getting this working and now finally being able to get started with Exponential has made my day. MUCH APPRECIATED.
Thursday 07 February 2008 4:37:49 am
<i>So, if you wouldn't mind teaching a newbie, what's the difference between GD Library and ImageMagick? Are there any pros or cons to turning off ImageMagick and using GD (as I did)? How would I have determined the path to ImageMagick to change in override/image.ini.append.php (what Lukasz first suggested)?</i>
http://ez.no/developer/forum/developer/imagemagick__1/re_imagemagick
It depends how advanced image manipulation do you need. ImageMagick is more powerful then GD. If you just need scaling (99% cases) then GD is just fine.
In case of more questions you know where to ask ;)
Chris Anthony
Friday 22 February 2008 11:57:16 am
I have the same problem. However, I have disabled ImageMagick and still no pictures!