Forums / Install & configuration / Email notification problem

Email notification problem

Author Message

Veronique Jamilloux

Wednesday 16 December 2009 9:02:19 am

Hi,

I use eZpub 4.2.0, on Ubuntu linux distribution with php5 and Apache server. I'm installing the editorial workflow, it's ok but the email didn't send when the content page is modified but there is a notification to the validator. When I write this line command : php runcronjobs.php -d frequent, I've got this error :

Timing: ()
Script cronjobs/notification.php starting
Error: (eZSMTPTransport::sendMail())
Error sending SMTP mail: AUTH LOGIN command failed, output: 503 5.3.3 AUTH not available

In my site.ini.append.php there is :

[MailSettings]
Transport=SMTP
TransportServer=smtp.versailles.inra.fr
TransportUser=vjamilloux
TransportPassword=********
[email protected]
[email protected]

I search in this forum some information, but don't find any thing. Is there someone who has a track to find a solution to this problem?

Thanksa lot for your answers

Véronique

URGI - INRA
Webmaster
Route de Saint Cyr
78000 Versailles

Sander van den Akker

Friday 18 December 2009 10:51:44 am

It seems the transportuser setting is causing this. Your webserver does not allow switching the user to send mail with. Try to remove this setting.

eZ Publish certified developer
http://auth.ez.no/certification/verify/392313

Robin Muilwijk

Sunday 20 December 2009 12:41:22 am

Hi,

I had the exact same problem with the 503 error and the AUTH not available error. If Sander's hint doesn't work, edit the site.ini file that you also quote in your post.

Simply leave TransportUser and TransportPassword empty and see if e-mail notification works again.

Regards Robin

Board member, eZ Publish Community Project Board - Member of the share.ez.no team - Key values: Openness and Innovation.

LinkedIn: http://nl.linkedin.com/in/robinmuilwijk // Twitter: http://twitter.com/i_robin // Skype: robin.muilwijk

Nicolas Pastorino

Monday 25 January 2010 10:31:17 am

Hi Véronique,

Did Sander's and Robin's hints help out ?

Let us know,

--
Nicolas Pastorino
Director Community - eZ
Member of the Community Project Board

eZ Publish Community on twitter: http://twitter.com/ezcommunity

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