An unexpected error has occurred. Please contact the webmaster

Monday 21 June 2010 10:03:29 am

Sounds like a db exception, take a look in var/log/error.log to see more details in a error line like this:

Connection error: Couldn't connect to database. Please try again later or inform the system administrator.
<actual_error_from_mysql>

eZ Online Editor 5: http://projects.ez.no/ezoe || eZJSCore (Ajax): http://projects.ez.no/ezjscore || eZ Publish EE http://ez.no/eZPublish/eZ-Publish-Enterprise-Subscription
@: http://twitter.com/andrerom

Tuesday 22 June 2010 6:20:07 am

Hi André R.

Thanks  you for your  message 

This is a laste  line of the file  var/log/error.log :

Unexpected error, the message was : Unable to connect to the database server 'HOST'

I think the web site ( ez-publisher  )  don’t have acsse to the database

I editing   /settings/override/site.ini.append.php   but   i contenu to wathchin this message

Unexpected error, the message was : Unable to connect to the database server 'HOST'

Thanks very match

Tuesday 22 June 2010 7:13:14 am

This is a laste  line of the file  var/log/error.log :
Unexpected error, the message was : Unable to connect to the database server 'HOST'

Seems as André was right. The connection to the Database could not be established.
eZPublish needs a connection to the database to fetch all information to 'render' a website.

The errormessage shows, that you might have typed in 'HOST' as hostname of the mysql-Database. This is obviously wrong. Mostly 'localhost' or '127.0.0.1' are corrent values for a database host, but this might depend of your Hosting-Provider. Check those settings.

When editing ini-files make sure to clear the cache after doing so. Otherwise 'old' settings are still in use. Use the forum-search to find out, how to clear the cache. The most common way is to invoke a

php bin/php/ezcache --clear-all

on the shell. If you don't have shell/cli access to your server, you might try removing files found in the following directorys via an ftp-program. But this might fail.

var/cache
var/*/cache    * = site, ezwebin_site, some other directory ...

If nothing works, try to remove everything and start all over. This might be the easiest way instead of making you ez clean again.

Cheers,

chris

Hannover, Germany
eZ-Certified http://auth.ez.no/certification/verify/395613

Wednesday 23 June 2010 5:52:38 am

Hy,

here are the locations of database-relevant ini-files you need to check:

settings/override/site.ini.append.php

settings/siteaccess/xxxxx/site.ini.append.php

You did already find them.
After editing those files, did you clear the cache as I mentioned in my previous post?

When editing ini-files make sure to clear the cache after doing so. Otherwise 'old' settings are still in use. Use the forum-search to find out, how to clear the cache.

The kickstart.ini-dist is not relevant here.

Can you post the "DatabaseSettings" Section of your ini-files? Perhaps there is still an error in it.

... If in trouble, clear the cache ... :-)

A few links you might be interested and worth reading!

• http://ez.no/doc/ez_publish/technical_manual/4_x/reference/configuration_files/site_ini
• http://ez.no/doc/ez_publish/technical_manual/4_x/reference/configuration_files/site_ini/databasesettings
• http://ez.no/doc/ez_publish/technical_manual/3_6/concepts_and_basics/configuration/site_management

Chris.

Hannover, Germany
eZ-Certified http://auth.ez.no/certification/verify/395613

Thursday 24 June 2010 4:55:53 am

Great! Nice to hear you got it working.

Now if you could be so kind to flag this thread as solved (see the upper left) ... This would be a super plus, as it may indicate that here is a solution and its not a dead/unsolved thread.

Regards,
Chris

Hannover, Germany
eZ-Certified http://auth.ez.no/certification/verify/395613