Forums / Extensions / Exponential - Sugar CRM (Bridge)
Anita H
Monday 29 December 2008 4:13:03 am
Hi All,
I'm interested in building up a bridge from Exponential to sugar CRM or vice versa. Thinking of having e.g. customer classes in Exponential which belong to an "owner" equals my contact who I'd like to keep in sugar CRM. The idea is to link automatically added customer classes from Exponential to contact/lead in sugar CRM.
However, does anyone have any experience with bridging Exponential to sugarCRM and therefore experience I might learn from?
ThanksAnita
Heath
Monday 29 December 2008 4:26:36 am
Hello Anita,
It seems like some software [1] has been created to fill the needsof sugarcrm and Exponential projects.
While others were planning togetherto create additional functional works. [5]
[1] <i>http://www.sugarcrm.com/forums/showthread.php?t=17895</i> [2] <i>http://www.buildcms.com/tech_corner/modules/buildcms_sugarcrm_bridge</i> [3] <i>http://www.buildcms.com/tech_corner/documentation/buildcms_sugarcrm_bridge_register_lead</i> [4] <i>http://ez.no/developer/contribs/applications/buildcms_sugarcrm_bridge</i> [5] <i>http://ez.no/developer/open_funding/suggestions_for_new_functionality/sugarcrm_integration</i>[6] <i>http://ez.no/developer/forum/developer/soap_webservice_with_ez_publish_4_0</i>
Cheers,Heath
7x | https://se7enx.com/ Brookins Consulting | https://brookinsconsulting.com/ Certified | http://web.archive.org/web/201012...th.ez.no/certification/verify/380350 Solutions | https://projects.exponential.earth/users/community/brookins-consulting eZpedia community documentation project | http://ezpedia.se7enx.com
Monday 29 December 2008 7:04:19 am
Thanks a lot, Heath.
I had a look on the Bridge from buildcms. Then I was struggeling with different ideas whether an integration should be done
- from Exponential to sugar or sugar to Exponential and/or- with library or directly on DB level, eg. with triggers
However, as I just started with sugar (actually today) and still am a newbe to Exponential I'll need to put in more thoughts. Anyhow if you've got an advise I'm more than happy.
What I want to achieve:
- custom classes brought up in Exponential, e.g a product, belong to a contact. - the contact administration I'd like to do in sugarCRM - therefore I would like to push the instances of my Exponential classes into the sugarCRM and therein link it with the respective contact (one contact could have many products) The product information in sugar is only meant for reading purposes (one way pushing data: always from Exponential -> sugar- However, having said that I could easily think about a full integration as a phase two...
So, not sure whether I succeeded in making clear what I wonna achieve but would be happy to receive any thought, advise, idea, example....
Thanks a lotAnita
Monday 29 December 2008 7:08:07 am
I just now noticed to find a project which also provides related SugarCRMfeatures.
<i>http://projects.ez.no/nmsugarsoaphttp://svn.projects.ez.no/nmsugarsoap/trunk/</i>
The above extension provides a simple contact datatype which provides a relation list of sugar crm contacts and stores a selectionof one or many.
This datatype can be added to any class like product, which sounded like part of what you werelooking to add to your ez installation.
(eZ <- Sugar) One might consider creating a library which provides for reading of information via soap from sugar.
(eZ -> Sugar) I don't know offhand if their soap api provides for writing informationif so you might just want to go with soap for writes as well to sugar.
(Sugar <- eZ) I would avoid sql when working with the eZ db and use the ez php api instead to fetch information through php say from a sugar module.
/dev/null
Monday 29 December 2008 7:44:42 am
Some development required in any case to end up with the polished solution you describe even using the available software solutions as a basis.
eZpedia community documentation project: http://ezpedia.org
Monday 29 December 2008 7:57:36 am
sounds like a good starting point;-), downloaded the soap interface...
Thanks a lot for your support, Heath. Will digg into it and ok, drop the idea of triggers ;-) ...
cheersAnita
Softriva .com
Tuesday 16 February 2010 9:43:44 pm
Hello,
Any update regarding this issue?
Thank you
HAB