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Author
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Message
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Eirik Alfstad Johansen
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Tuesday 23 March 2010 1:03:05 pm
Great idea! I have always wondered why such a feature is not more common in forums in general. By the way, it should be evident in line view which threads are solved and which are not in order to make it easier to spot those threads still in need of help. This might be the case already though, and that there just aren't any solved threads yet. :)
Sincerely,
Eirik Alfstad Johansen
http://www.netmaking.no/
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Nicolas Pastorino
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Wednesday 24 March 2010 12:55:19 am
Hallo ! Indeed, there is no topic marked as solved yet :) (mark on of yours to try this out ;) ) I faked one and snapshot it, by the bottom of the blog post there : http://share.ez.no/blogs/share.ez.no-team/mark-your-forum-topics-as-solved-when-you-got-an-appropriate-answer. When a forum topic is marked as solved, it is pushed to the end of the listing on the parent forum's page. This leaves room for the active topics. We should eventually propose a way to filter on solved topics, where a visitor is sure to find an accepted answer to a question. We were also thinking of marking forum topics with no reply as "please help me in priority", with an obvious visual difference, what do you think ? Cheers !
--
Nicolas Pastorino
Director Community - eZ
Member of the Community Project Board
eZ Publish Community on twitter: http://twitter.com/ezcommunity
t : http://twitter.com/jeanvoye
G+ : http://plus.tl/jeanvoye
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Yannick Komotir
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Wednesday 24 March 2010 2:44:59 am
Thank's for this, usefull !
<|- Software Engineer @ eZ Publish developpers -|>
@ http://twitter.com/yannixk
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Matthieu Sévère
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Wednesday 24 March 2010 2:02:41 pm
Thanks Nicolas ! But I'm not sure list resolved topic as the end of the forum list is a good thing. For example, today I had a problem with ezfind and I resolved it myself. I wrote how to resolve the problem in the post. But if I mark it at resolved only people that went through ezfind forum today will be aware on how to deal with that ... (and I'm not sure ir represents that much people). I am also going through forums regularily and I like to help people with their problem but I also like to see how others solved their problems. Do you see what I mean ? What do you think ?
--
eZ certified developer: http://ez.no/certification/verify/346216
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Eirik Alfstad Johansen
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Wednesday 24 March 2010 11:56:42 pm
It would be good if the the search results also made it evident whether the forum thread had been solved or not. Also, in order for people to mark their previous threads as solved, they would have to all be gathered somewhere. As of now, the My profile page only displays the most recent activety. Finally, please do something with the search as soon as you can. From what I heard, eZ Find would be a part of share.ez.no, but it seems like it still isn't, and the current search is, perhaps, even worse than on the old forums.
Sincerely,
Eirik Alfstad Johansen
http://www.netmaking.no/
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Nicolas Pastorino
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Thursday 25 March 2010 5:12:49 am
@Matthieu: you make points. I have received similar feedback, and i think we should indeed remove the 'place solved topics at the end' part of it. Should be done today. @Eirik: good points, definitely. With regard to a member's profile page, this needs to be done, correct. Concerning the search ergonomy/quality, while eZ Find is running here, it is not leveraged as it should. Much to improve here, so much. From a bird-eye view, here is the list of related use-cases, for implementation:
- Make the search result page hot and sexy
- Fine-tune relevancy of content
- Add facets
- Implement more-like-this
as you can guess, the first one is heavy :) Patience is the keyword here....unless you have some spare time and want to join the share.ez.no team to tackle one of the 24 tasks/use-cases already present in the backlog :) Cheers guys and thanks for the feedback !
--
Nicolas Pastorino
Director Community - eZ
Member of the Community Project Board
eZ Publish Community on twitter: http://twitter.com/ezcommunity
t : http://twitter.com/jeanvoye
G+ : http://plus.tl/jeanvoye
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Nicolas Pastorino
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Thursday 25 March 2010 5:26:05 am
Done. You may want to check whether this applies to your already marked as solved. Cheers!
--
Nicolas Pastorino
Director Community - eZ
Member of the Community Project Board
eZ Publish Community on twitter: http://twitter.com/ezcommunity
t : http://twitter.com/jeanvoye
G+ : http://plus.tl/jeanvoye
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Matthieu Sévère
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Thursday 25 March 2010 6:09:59 am
Works for me. But the "check" image doesn't apply in the topic list. But I assume this is only due to a cache update. See ezfind forum for this topic : http://share.ez.no/forums/extensions/ez-find/sort-fields
--
eZ certified developer: http://ez.no/certification/verify/346216
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Nicolas Pastorino
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Thursday 25 March 2010 6:19:16 am
This was indeed a cache issue, should be fixed now.
Good catch :) Cheers,
--
Nicolas Pastorino
Director Community - eZ
Member of the Community Project Board
eZ Publish Community on twitter: http://twitter.com/ezcommunity
t : http://twitter.com/jeanvoye
G+ : http://plus.tl/jeanvoye
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