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Notification System not working

Author Message

Fátima Chapri

Thursday 28 May 2009 7:37:47 am

Hi,

I've been working on a project for quite long, and only now I realized that the notification system of my ezPublish distribution is not working.

Whenever I try to create a new user or test the "forgot password" the system don't send any e-mail to the one given on the form the user have to feel.

I don't have experience on that, so don't even know where or how to start searching for a solution.

Please, I need hint's for this case.

Gaetano Giunta

Thursday 28 May 2009 11:21:34 am

Look at the logs you will find in the var/log dir: there will be most likely some error message.
Other than that, the site.ini file has the configuration used by eZP when sending email: address of the mailserver, protocol to use, etc...

Principal Consultant International Business
Member of the Community Project Board

Fátima Chapri

Friday 29 May 2009 7:24:37 am

Hi,

I checked at the logs, but didn't find any error regarding the notifications or email settings.

At the site.ini configuration file, I found the following settings:

[MailSettings]
Transport=SMTP
TransportServer=localhost (Apache server)
TransportUser=root
TransportPassword=*********
AdminEmail=
EmailSender=

I thing there's something wrong on this settings. I don't know if the, TransportUser, TransportPassword, AdminEmail and EmailSender settings are correct.

Ivo Lukac

Friday 29 May 2009 7:51:45 am

Maybe a stupid question but do you have SMTP server up and running?
Did you try to "telnet localhost 25 "?

If SMTP is working question is then is it configured properly?
Maybe you sholud try to use your ISP SMTP server...

Cheers

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Fátima Chapri

Saturday 30 May 2009 5:59:33 am

Hi Ivo,

It's not a stupid question.
In fact, I'm shore if it's working or not.

I have Apache installed and as I could find out, Apache is also a FTP server. Please correct me if I'm wrong.

Here are my system specification:
Ezpublish 4.0.3
Wampserver
Windows Vista

I checked in the php.ini file and realized that the smtp extension was not activated. I did activate it, cleaned the cache and tested creating an account but it still didn't send any e-mail.

I'm going to upload my site to a godaddy and then try to configure the mail transfer system there. do anyone got any experience on that? Please, need some hints.

Thanks